Chewing with your piece in can create fit issues over time, including bite misalignment. For permanent pieces specifically designed to allow normal chewing, speak to your dentist first. If the piece is swallowed, seek medical advice immediately.

Alcohol, carbonated drinks, and sugary juices can speed up tarnishing, affect stone quality, and increase the risk of gum irritation or hygiene issues. If your piece is exposed to these, clean it properly afterwards.

Smoke can build up behind stones and discolour them over time, especially coloured stones and white diamonds. If deep staining develops, stones may need to be removed for cleaning, and that process can carry a risk of damage.

If we made it, we can correct it. Natural wear can loosen fit over time, and where appropriate we can refit the piece. Message us on WhatsApp for instructions and next steps. If you have had a deep clean or other dental work since your original impression, additional work may be required and the service may not be covered. Lead time: same day in person, approximately 2 weeks for international clients.

If you are in the area, drop in and we can professionally clean and polish your piece. Lead time: same day.

Paid appointments secure your date and time, and the appointment cost contributes towards the service required.

Choose from the available plating colours to refresh the look of your set. Lead time: minimum 2 weeks.

If your piece has been damaged, for example a hole in the metal, we can patch and restore it. Repaired areas may be less strong than the original metal, so extra care is advised afterwards. Lead time: minimum 2 weeks.

Add a design into your existing window cap, such as initials, a zodiac, or another symbol. Lead time: minimum 2 weeks.